Privacy Policy
Sunny Mall GH (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our shopping website or mobile application.
By using Sunny Mall GH, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- Payment-related details (processed securely via third-party providers)
b. Account Information
- Username and password
- Order history and preferences
c. Usage Information
- Pages viewed
- Products searched or purchased
- Device information (browser type, IP address, operating system)
2. How We Use Your Information
- Process orders and deliveries
- Create and manage your account
- Communicate order updates and customer support messages
- Improve our products, services, and user experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with:
- Delivery partners (for order fulfillment)
- Payment service providers (for secure transactions)
- Legal authorities if required by law
All third parties are required to protect your information.
4. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no online system is 100% secure.
5. Cookies and Tracking Technologies
Sunny Mall GH may use cookies and similar technologies to remember your preferences, improve site performance, and analyze user behavior. You may disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your account and personal data
- Withdraw consent for marketing communications
7. Children’s Privacy
Sunny Mall GH is not intended for children under 13 years. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.